Would you like to know how to deal with difficult people?

People may have different behaviours. Learning about how people work, how to communicate with them and what makes them difficult at times can help empployees with those difficult times, complaint handling and conflict within the workplace.

This Handing Difficult Customers Training is available as a workshop, short course or inhouse in Brisbane, Adelaide, Perth, Canberra, Geelong, Gold Coast, Parramatta, Melbourne

Learn how to avoid a customer complaint from a customer
Communication techniques
Behaviours and personalities

This session can be also customised to suit your needs and team. Look for a local provider today as this is a great course for anyone.

Handing Difficult Customers Training